Credit Rating Reports

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VIS Credit Rating Report of PMRC – 2021

Dated: April 05, 2021

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VIS Credit Rating Report of PMRC – 2020

Dated: April 06, 2020

Financial Reports

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PMRC Un-Audited Quarterly March Financials 2021

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PMRC Un-Audited Quarterly September Financials 2020

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PMRC Un-Audited Quarterly March Financials 2020

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PMRC Un-Audited Quarterly September Financials 2019

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PMRC Un-Audited Quarterly March Financials 2019

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PMRC Un-Audited Quarterly September Financials 2018

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PMRC Un-Audited Quarterly March Financials 2018

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PMRC Un-Audited Financials June 2020

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PMRC Un-Audited Financials June 2019

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PMRC Un-Audited Financials June 2018

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PMRC Un-Audited Financials June 2017

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Annual Financial Statements 2020

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Annual Financial Statements 2019

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Annual Financial Statements 2018

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Annual Financial Statements 2017

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Annual Financial Statements 2016

Liquidity Capital Adequacy Leverage

Complaint Management

Where a complaint is about a particular service, product or employee, complainants shall address their complaint to:

Compliance Head Pakistan Mortgage Refinance Company Limited
Finance & Trade Centre, 4th Floor, Block-A, Shahrah-e-Faisal,
Karachi – 74400, Pakistan.
PABX: Tel: 021- 3563 3366-68 Fax: 021 – 3563 33365
Email: complaint@pmrc.com.pk

Where possible, complaint should be made in writing so that the details of the grievance are clear and complete. Otherwise, grievances can be submitted orally, by letter, email or fax.

PMRC will ensure that its grievance mechanism and ways to submit complaints are known to the public and communicated through various channels, such as PMRC website. PMRC will also ensure that its Customers (primary mortgage lending institutions) are aware of the PMRC grievance mechanism and can, in turn, ensure that individual users of the housing loans are notified that they can register the grievance with this mechanism.

for more information and process flow details, follow the given bellow link

PMRC Grievance Mechanism blank

SECP’S COMPLAINT DESK MANAGEMENT SYSTEM

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DISCLAIMER: “In case your complaint has not been properly redressed by us, you may lodge your complaint with Securities and Exchange Commission of Pakistan (the “SECP”). However, please note that SECP will entertain only those complaints which were at first directly requested to be redressed by the Company and the company has failed to redress the same. Further, the complaints that are not relevant to SECP’s regulatory domain/competence shall not be entertained.”

  • Fax
  • +92(21)35633365
  • Registerd Address
  • Finance & Trade Center, 4th Floor, Block-A, Shahrah-e-Faisal, Karachi -74400, Pakistan.
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