Whistleblowing is a vital process through which individuals, such as employee, directors, investors, service providers, vendors, customers, creditors and other stakeholders of an institution, bring attention to unethical practices within organizations to the appropriate authority. By speaking out against misconduct, whistleblowers play a crucial role in promoting transparency, and holding individuals and institutions accountable.
Reporting Channels for Whistle Blowing Complaints
Stakeholders should raise his/her concern using the following reporting channel:
||Head of Compliance
||Pakistan Mortgage Refinance Company (PMRC)
4th Floor, Tower-A, Finance and Trade Centre, Main Shahra-e-Faisal, Karachi 74000
All such mails should be marked “confidential” on the outer envelope and “whistle blowing” on the inside envelope for maximum confidentiality.
All complaints being raised should have the following details:
- Complete background of event (location, date etc.)
- Nature of complaint
- Reasons for the complaint
- Names/designation of individuals against whom the complaint is being reported
- Any other information/supporting evidence if available;
In case a complaint is raised by or against the Head of Compliance, the same shall be reported directly to the Chief Executive Officer of PMRC at email@example.com.
Any aggrieved party may file a complaint in accordance with prescribed procedures with the Head of Compliance as soon as the reportable matter comes to her/his attention.